Archive for Merchant account
5 Mistakes People Make With Their Ecommerce Merchant Account
Posted by: | CommentsAccepting Credit Cards is the only easy way to collect payments online. The alternatives are to have someone print something and mail you a check or something like egold which really isn’t a solid solution nor is it convenient. Anything but credit cards online will cause you to lose sales. It’s a convenient way to accept payments and one that you can get without a major hassle.
Pricing merchant accounts starts with the discount rate. Everybody always asks for this rate when comparing merchant accounts. For internet based transactions, the discount rate will typically be about 2.1 to 2.5%. Paypal is a Merchant Account provider that charges a flat rate of about 3%. Even though this may seem to be easier to reconcile, it will ultimately cost most merchants more money simply because 80% or more of your transactions should go through at that lower qualified rate.
Traditional merchant accounts have other pricing categories for their discount rates. These are the mid qualified and non-qualified rates. Although the majority of all transactions go through at the qualified rate, the mid and non still have their place when pricing accounts. The mid-qualified rates are typically the rewards cards or other credit cards with some cash back or other incentive associated with them. The non-qualified cards are government or corporate credit cards or in some other way are deemed “risky” such as when the funds aren’t captured until 48 hours or later after the funds were first authorized.
Each transaction also has a cost, no matter how much the volume of the transaction. Makes me laugh sometimes when I buy a $.49 refill at the local convenience store on my Credit Card because I know that they’re paying at least $.15 to $.18 per transaction if not a bit more which on a $.49 gross volume transaction, they’re probably losing money. No wonder they sometimes just smile and tell me it’s on them. Most internet based transactions run about $.20 to $.30 which is competitive when you compare to Paypal at about $.30 per transaction. Watch for AVS or the gateway transactions as they can easily get their advertised per transaction cost up there.
Your more traditional merchant account has what are called “batch header fees” which is a daily processing fees. Transactions are batched together, usually daily. Each of these batches is assessed a $.25 batch header fee. So if you process batches every day for 30 days, you’d have about $8 or so worth of “batches” that you’d be paying for. This is one small advantage of Paypal merchant services is that they don’t have this batch header fee. This is a fee that you should be able to negotiate with your service provider.
Monthly fees include an account maintenance fee or statement fee. Often called something like a customer service fee, etc. These fees are usually only one monthly fee of $5 to $10 or so. If at all possible, work with your merchant service provider to waive the monthly minimum. This monthly minimum fee is usually about $25 or so and if you’re not processing transactions, will be very expensive. Even though not processing usually means you’ll be going out of business soon anyway, paying an extra $25 worth of minimum every month is often more hassle and pain than it’s worth, especially when you can get this fee waived most of the time.
Processing transactions through the internet also implies that you’ll have additional fees involved. This is usually through what’s called a gateway which is a company or software that will facilitate getting the transaction information from your customer to the bank for processing and is done online. Authorize.net is probably one of the more popular gateways that you’ve heard of. There are a lot more, but only a handful that are compatible with just about every shopping cart solution out there. If you do decide on Authorize.net, plan on a setup fee of about $100 or so. There are plenty of companies that give this setup away for free, but most of them also charge more on the monthly or will charge you the equivalent in an annual fee.
Credit Card Merchant accounts are worth having and with an internet based business pretty much your only real option. There may be a few other ways to get around having to get a credit card merchant account, but not without the expense of losing customers and sales. Make it easy on your customers and yourself by getting setup with an internet merchant account. This can be done easily and without a major hassle. Just follow the above guidelines for pricing and you’ll be fine. Check each contract before you commit. Plan on getting setup about 1-2 weeks before you need to go live. This will give you 2-3 days to get approved and a week or so of testing before you go live.